Account Manager II – Health Initiatives

National Jewish Health is seeking a dynamic Account Manager to support and strengthen partnerships across our portfolio of public health contracted clients. As a key member of the Health Initiatives team, this role serves as the primary relationship manager for assigned state and organizational partners, ensuring successful program implementation, contract continuity, and exceptional client support.

This position plays a critical role in maintaining strong client relationships, managing contract renewals, and guiding ongoing program operations across multiple state accounts.

Position Summary
Responsible for client acquisition, engagement and management for Health Initiatives (HI).  This position is responsible for cultivating and maintaining strong client relationships to support business retention and growth strategies. Oversees a portfolio of assigned clients, develops new business from existing clients and seeks new sales opportunities. Strategically engages clients to help identify and develop solutions to meet their needs and ensures client contract requirements are met.

Director, Clinical Programs and Quality

Directs the effectiveness of clinical programs with an emphasis on evidence-based tobacco cessation programs. Participates in the identification, development, implementation, evaluation and refinement of new and existing programs, products and services. Responsible for developing and refining clinical program content, coach training and development, leading and monitoring the development and assessment of the program’s clinical quality assurance and quality improvement program, and directing research and evaluation initiatives including program outcomes. This position is non-clinical in delivery but requires clinical experience to oversee, design, and evaluate evidence-based behavior change programs. The Clinical Director is part of the Health Initiatives’ Senior Management Team and designa and supporta the strategic and tactical goals of the department. The Clinical Director serves as a subject-matter expert in tobacco cessation and other clinical programs representing National Jewish Health and Health Initiatives within the industry.

Minimum Qualifications

1. Education: Master’s degree in a behavioral health, psychology, or related field required (MSW, etc.). Doctoral degree (PhD, PsyD) preferred.
2. Work Experience: 5 years of related clinical experience in behavioral health and program leadership applying evidence-based approaches to behavior change at the individual or systems level. Demonstrated expertise in behavior change, cognitive behavioral therapy (CBT), or motivational interviewing (MI) required.
3. Special Training, Certification or Licensure: None

Health Systems Change Program Manager

The Health Systems Change Program Manager is responsible for developing, delivering and refining a health systems change service to facilitate changes in workflow that support delivery of treatment, referrals,advance provider training and capacity-building efforts to improve clinical practice. Key activities include leading a team, developing and refining tools, outlining processes, strategizing and prioritizing service delivery and program enhancement. The Health System Change Program Manager demonstrates success through sound decision making, stakeholder engagement, and program growth.

Minimum Qualifications

1. Education: Bachelor’s degree in a health-related field required. Master’s degree preferred.
2. Work Experience: 5 years experience in program development and delivery required.  Experience developing or delivering training for healthcare providers or systems preferred. Sales experience and health care experience preferred.
3. Special Training, Certification or Licensure: None